Privacy Policy

1. Who We Are

Gradienta is an online AI development education provider. Our registered address is 305 Second Road, Nong Prue, Bang Lamung, Chonburi 20150, Thailand. For data-related enquiries, contact us at [email protected].

2. What Personal Data We Collect

We collect the following categories of personal information:

• Contact details: Your name, email address, and phone number, when submitted via our contact form or during enrolment.
• Course-related data: Progress records, submitted work, and feedback exchanged between you and instructors.
• Technical data: IP address, browser type, and pages visited, collected automatically when you use the website.
• Cookie data: Preferences stored in your browser. See Section 6 and our Cookie Policy for details.

We do not collect sensitive categories of personal data (such as health information, financial data beyond payment confirmation, or national identification numbers) unless specifically required and consented to.

3. Legal Basis for Processing

We process your personal data on the following legal grounds under the PDPA:

• Contract: To fulfil our obligations under a course enrolment or to respond to an enquiry you have made.
• Consent: Where you have given explicit agreement — for example, for analytics cookies or optional marketing communications.
• Legitimate interests: To maintain the security of our systems, improve course content, and communicate operationally with enrolled learners.
• Legal obligation: Where we are required to retain or disclose data under applicable Thai law.

4. How We Use Your Data

• To respond to enquiries submitted through the contact form.
• To manage course enrolments, provide access to materials, and deliver instructor feedback.
• To send operational communications related to your enrolment (schedule changes, course updates).
• To analyse website usage in aggregate and improve the site experience.
• To comply with legal requirements.

We do not use your personal data for automated decision-making that produces legal or similarly significant effects.

5. Data Sharing and Third Parties

We do not sell your personal data. We may share it in the following limited circumstances:

• Service providers: Hosting and infrastructure providers who process data on our behalf under data processing agreements.
• Analytics providers: Aggregated, anonymised usage data may be processed by analytics tools. No personally identifying data is shared for advertising purposes.
• Legal requirements: Where disclosure is required by Thai law or a court order.

6. Cookies

We use essential, analytics, and preference cookies. Essential cookies are necessary for the site to function. Analytics and preference cookies require your consent and can be declined without affecting core functionality. Full details are in our Cookie Policy.

7. Data Retention

• Contact enquiry data: retained for 12 months from the date of submission, unless a course enrolment follows.
• Enrolment and course data: retained for 3 years from course completion, for record-keeping and support purposes.
• Technical logs: retained for 90 days.

Data is securely deleted after the applicable retention period ends.

8. Data Security

We apply appropriate technical and organisational measures to protect your personal data — including encrypted data transmission (HTTPS), access controls, and regular security reviews. In the event of a data breach that affects your rights, we will notify you and the relevant supervisory authority as required by the PDPA.

9. Your Rights Under the PDPA

As a data subject under Thailand's PDPA, you have the right to:

• Access a copy of the personal data we hold about you.
• Request correction of inaccurate or incomplete data.
• Request deletion of your data, where no legal basis for retention applies.
• Withdraw consent at any time, where processing is based on consent.
• Object to processing based on legitimate interests.
• Request restriction of processing in specific circumstances.
• Lodge a complaint with the Personal Data Protection Committee of Thailand.

To exercise any of these rights, contact us at [email protected]. We will respond within 30 days.

10. Third-Party Links

Our website may contain links to external sites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies separately.

11. Age Restrictions

Our courses are intended for adults aged 18 and over. We do not knowingly collect personal data from individuals under 18. If we become aware that such data has been submitted, we will delete it promptly.

12. Changes to This Policy

We may update this policy from time to time. Material changes will be communicated via email to enrolled learners or prominently noted on the website. Continued use of our services after an update constitutes acceptance of the revised policy.

13. Contact

Data controller: Gradienta
305 Second Road, Nong Prue, Bang Lamung, Chonburi 20150, Thailand
Email: [email protected]
Phone: +66 2 316 7485